Front Desk Office Manager - Hotel
Wealth Hospitality Group Wealth Hospitality Group Redmond, OR Redmond, OR Full-time Full-time $19 - $20 an hour $19 - $20 an hour 10 days ago 10 days ago 10 days ago Duties :
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Handle guest inquiries and provide information about hotel facilities, services, and local attractions - Manage reservations and ensure accurate billing - Coordinate with housekeeping to ensure clean and well-maintained guest rooms - Handle guest complaints and resolve issues promptly and effectively - Train, supervise, and schedule front desk staff - Maintain a neat and organized front desk area Requirements :
- Previous experience in hospitality or front desk management preferred - Excellent phone etiquette and communication skills - Multilingual skills are a plus - Strong knowledge of hospitality management principles and practices - Ability to handle difficult situations with professionalism and diplomacy - Proficient in using front desk software systems - Strong problem-solving skills and attention to detail - Ability to work flexible hours, including nights, weekends, and holidays Please note that this is not an exhaustive list of duties or requirements.
The Front Desk Manager may be required to perform additional tasks as needed to ensure the smooth operation of the hotel.
Job Type:
Full-time Pay:
$19.
00 - $20.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Handle guest inquiries and provide information about hotel facilities, services, and local attractions - Manage reservations and ensure accurate billing - Coordinate with housekeeping to ensure clean and well-maintained guest rooms - Handle guest complaints and resolve issues promptly and effectively - Train, supervise, and schedule front desk staff - Maintain a neat and organized front desk area Requirements :
- Previous experience in hospitality or front desk management preferred - Excellent phone etiquette and communication skills - Multilingual skills are a plus - Strong knowledge of hospitality management principles and practices - Ability to handle difficult situations with professionalism and diplomacy - Proficient in using front desk software systems - Strong problem-solving skills and attention to detail - Ability to work flexible hours, including nights, weekends, and holidays Please note that this is not an exhaustive list of duties or requirements.
The Front Desk Manager may be required to perform additional tasks as needed to ensure the smooth operation of the hotel.
Job Type:
Full-time Pay:
$19.
00 - $20.
00 per hour Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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